HAI is a co-founder and COO of Lotus Quality Assurance and is the resident Automation specialist. He studied Information Technology at Hanoi University of Science and Technology and then quickly found employment at FPT Software where he rose from a developer to a Team Leader and Project Manager. With a focus on automation he became experienced with leading a team of over 30 QA Software Test Engineers.

He has been involved in CloudATS as both a Product Owner as well as a Solutions Provider. Maintaining a passion for technical testing he has gained accreditation for IBM Cognos and VITEC and to improve his project management skills he became a PMP (Project Management Professional) via the Project Management Institute.

Remaining dedicated to studying, developing, and applying new technologies he seeks to keep Lotus Quality Assurance at the cutting edge of QA solutions to ensure that clients will always have the lowest cost and significant time savings.