Offshore Testing Center Best Practices: 40% faster with End-to-end quality

Offshore Testing Center is an outsourcing testing company that supplies you all the infrastructure, support, human resources and equipment necessary to remotely run an entire software testing team, but located in another country where it has much lower living standards.

>> Learn more about Market Insights – Why IT Outsourcing To Vietnam?

7 REASONS WHY YOU SHOULD SET UP OFFSHORE TESTING CENTER

Time Efficiency: Take advantage of time zone differences to optimize 24 hours of work. OQAC as an “extended arm” helps to shorten life cycle but improved quality.
Team Scalability: To meet the everchanging demand of HR, OQAC can apply different engagement models with flexibility.
Cost Saving: Thanks to geographical pricing, OQAC ensure highly skilled employees while reducing operating expenses.
Focus on Core Competencies: In-house QA team can focus on strategic business tasks, unbothered of the trivial ones.
High Quality: An OQAC allows you to access to a larger pool of IT talents, diversify skill sets, eliminate the burden of staff shortage.
No Bias: Eliminating the trails of in-house testers and approaching fresh perspectives from OQAC to get the most objective and accurate quality assessment
Quick team ramp-up: OQAC allows businesses to set up on-demand teams flexibly, quick team ramp-up or ramp-down anytime.

The specific and practical case studies below will demonstrate 7 benefits that Offshore Testing Center brings to businesses.

Offshore Testing Center Case Study 1: A well-being measurement instrument save 50% test effort and speed up time to market with Automation testing

A well-being measurement instrument saves 50% of test effort and speed up time to market with Automation testing

Client’s Description

The client has the definitive well-being measurement instrument, and they use it to help their clients understand the opportunities for improvement in the populations across five key well-being elements: purpose, social, financial, community, and physical.

They apply comprehensive, highly configurable Well-Being Improvement Solutions to keep people healthy, mitigate lifestyle risks and optimize care.

Business Need

They deliver 3-month releases and they are doing testing manually. They need to apply automation to reduce time to market and reduce test effort.

Challenges

The system is complicated, including Embrace (desktop app), Well Being Portal (web app), Well Being Plus (mobile app), Data Warehouse, and Web services. The automation solution must do End-2-End Test.

LQA’s Offshore Testing Center Solutions

Provide the set of tools for each component: Ranorex for the desktop app; Selenium for the web app with multiple browsers; ETL Validation for ETL Testing.
Use CI – Jenkins to integrate tests to automate End-2-End tests.

Test Result:

Automated test cases: 36
Bugs detected: 92
Regression runs: 2000

Offshore Testing Center Case Study 2: Leading restaurant chain model in Vietnam maximized end-to-end test flow and achieved 30% faster time to market

Leading restaurant chain model in Vietnam maximized end-to-end test flow and achieved 30% faster time to market

Client’s Description

The client is the pioneer and the leading restaurant chain model in Vietnam.
They currently own more than 21 brands and nearly 400 restaurants, serving 17 million customers annually, and is still expanding.

Business Need

They have approximately 20 applications and each has 5-6 releases per year. The demand for testing hence is huge, which makes their current QA team struggle to handle it.
They need to apply UI automation testing for their mobile and web applications. Additionally, they require APIs for backend testing to reduce the time to market and test effort, as well as increase quality.

Challenges

End-2-end test flow is complicated. It requires actions on various platforms.
The data test is huge for the API test, making it hard for the current manual test to cover.

LQA’s Offshore Testing Center Solutions

Build automation framework for both mobile testing and web testing.
Develop API test program (using Java), support data-driven to test with a huge dataset.
Java, Maven, TestNG, Appium (to support mobile), and Selenium (to support Web applications) are used.

Test Result:

Test cases: 71
Bugs detected: 3
Regression runs: 10
The time for executing a regression cycle has been reduced from 7 days/week to 4 days/week.

Offshore Testing Center Case Study 3: Big Insurance Company in Vietnam Achieved 30% Faster time to market

increase testing coverage by automation testing

An Insurance Application Achieve 30% Faster time to market

Client’s Description

The client is a big insurance company in Vietnam. They have a wide relationship with other insurance groups such as AIG, AXA, Amlin, Munich Re, Swiss Re, Hannover Re, Lloyd’s, Atrium Space, Catlin, ACE, Hiscox, SCOR, SpaceCo, Watkins… They work in areas of Insurance, Life, Securities, Funds, Banks, and Invest.

Business Need

The client maintains more than 40 applications and 30 services but they did not have enough effort to run regression testing for new changes.

Challenges

We have to increase testing coverage by automation testing and continuously integrating with the development environment which can make it easy to see test results for each deployment.

LQA’s Offshore Testing Center Solutions

Do POC and assessment with the current system.
Propose a solution to automate testing for web, and mobile applications.
Implement automation testing for systems.

Test Result:

Test cases: 41
Regression runs: 27
Time for executing a regression cycle: for one app, it is reduced from 2 hours to 45’; for another app, it is reduced from 1.5 hours to 13’.

Offshore Testing Center Case Study 4: A Marketing and Loyalty Platform achieves 40% faster time to market

A Marketing and Loyalty Platform achieves 40% faster time to market

Client’s Description

The Marketing Analytics module acts as a real-time universal cockpit, allowing you to review and manage the performance of your loyalty programs, membership tiers, rewards, and merchants.

Loyalty Management gives large companies the ability to connect with customers on a more intimate level. Small businesses have the advantage of being able to micromanage relationships and truly get to know their consumers — one by one, person to person. They can personalize service based on a customer’s likes, dislikes, and behavior.

Business Need

Optimize testing effort by automation test.
Programming language: JavaScript
Automation Framework: Cypress, Mocha
Process: Agile

Challenges

End-2-end test flow is complicated.
The data test is huge for the API test, making it hard for the current manual test to cover.

LQA’s Offshore Testing Center Solutions

Build automation framework for web testing.
Develop API test program (using JavaScript), support data-driven to test with a huge data set.

Test Result:

Test cases (updating): 250
Bugs Detected: 15
The time for executing a regression cycle has been reduced from 7 days/week to 3 days/week

Offshore Testing Center Case Study 5: A Mobile Game App maximize test coverage with 2000 test cases and more than 1 million actual users

A Mobile Game App maximizes test coverage with 2000 test cases and more than 1 million actual users

Client’s Description

The client has over 45 free multiplayer games.
Public rooms/Private rooms/Tournaments are created to allow many people to play games together. Also, users can chat, create rooms, create groups, create impress profiles, participate in tournaments or buy gifts/IAPs.
Millions of players are enjoying games and creating lasting friendships daily.

Business Need

Thoroughly testing all scenarios of all games
Ensure that the system is always stable
Ensure that the system is compatible with multiple types of devices

Challenges

The client has more than 1 million actual users from many countries around the world, so we must resolve the huge request number every time.
Maintaining a stable server all the time and diversifying with many devices is also one of the big difficulties.
The client has a lot of scenarios with each game to be thoroughly tested.

LQA’s Offshore Testing Center Solutions

Cross-testing with multiple devices to minimize bugs associated with specific devices. Also, the client created an environment called Unrelease Production. It is linked with real user data to help QA easily manage quality in a real environment.
Testing types: Functional & Non-functional testing, Cross testing

Test Result: